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Enterprise Account Director (Pharma)



Sales & Business Development
Ottawa, ON, Canada
Posted on Thursday, April 11, 2024

Knak is a mission-driven company

Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...

Empowering people to be creative.

That’s why Knak exists.

We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.

Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.

Oh, and we have a bit of fun while doing it, too!

The Role

As an Enterprise Account Director (Pharma), your primary focus will be on driving new sales opportunities, both acquiring new enterprise accounts and growing revenue in some of our most strategic Enterprise accounts. You will play a pivotal role in executing our sales strategies to achieve and exceed revenue targets. Leveraging your extensive network in the Pharmaceutical space as well as your sales expertise, you will introduce and promote Knak’s value proposition to senior executives in large enterprises.


  • New Business Acquisition:
    • Execute sales strategies with a primary focus on generating net new sales opportunities.
    • Utilize your network of enterprise connections to introduce and sell Knak’s solutions to senior executives.
  • Market and Product Expertise:
    • Partner with internal stakeholders to become an expert on the market and Knak’s platform.
    • Take a consultative approach with potential customers to qualify opportunities and showcase the business impact of Knak products.
  • Enterprise Environment Navigation:
    • Navigate complex enterprise environments to identify and capitalize on new business prospects.
  • Customer Understanding:
    • Gain a deep understanding of customer pain points and motivations to provide successful guidance and recommendations.
  • Sales Reporting and Forecasting:
    • Provide regular sales reports and forecasts to the Executive team, utilizing data to drive a focused approach to sales strategy.
  • Maximize New Sales Opportunities:.
    • Identify and pursue cross-sell and upsell opportunities within new and existing Pharmaceutical accounts.
  • Professionalism and Autonomy:
    • Demonstrate a high degree of responsiveness, precision, dependability, teamwork, and professionalism in customer interactions.
    • Work autonomously to meet and exceed assigned revenue targets and goals.
  • Industry Participation:
    • Participate in trade shows, conventions, and promotional events focused on generating new business opportunities.


  • Experience:
    • 10+ years of Enterprise Software Sales experience, specializing in the Pharmaceutical vertical.
    • Proven track record in selling SaaS solutions to large enterprises.
  • Sales Skills:
    • Experience selling to senior executives in enterprise companies.
    • Strong planning, negotiation, and forecasting skills.
  • Communication and Interpersonal Skills:
    • Excellent interpersonal skills and verbal/written communication.
    • Approaches work with empathy and a creative, problem-solving mindset.
  • Motivation and Initiative:
    • Self-motivated, proactive, and able to work independently.
    • Extraordinary time and process management skills.
  • Technology Proficiency:
    • Experience using a CRM platform to manage accounts (preferably Salesforce, GainSight, etc).

What We Offer

At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.

We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa’s Best Places to Work 2022! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.

If this sounds like something you’re looking for, then we’d love to hear from you!

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak believes in creating an inclusive, barrier-free working environment. If you require ANY accommodation to the interview process please contact

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