Senior Solutions Engineer (Remote within Canada)

Reporting to the Director of Business Development, we are seeking an experienced Senior Solutions Engineer to join our fast-moving Business Development team. This is a role, responsible for demonstrating and being a subject matter expert in Multiview solutions to our prospects, partners, and clients as they validate the needs for their financials technology.

The responsibilities will include, but are not limited to:

• present the Multiview differentiators while leveraging your knowledge base in the accounting and finance industry with the focus on our mission to Stop Chasing their Numbers and Start Using Them™

• providing presales technical/functional support to prospective clients, completing software demonstrations, formal proposals, and other Multiview documentation
• thrive in a fast-paced, high-growth environment, and be willing to wear multiple hats.

The successful candidate will be a highly motivated team player who is an excellent presenter, communicator, self-starter, and someone who can meet the demands of a fast-paced growing Software as a Service company while maintaining a positive attitude.

WHAT WE ARE LOOKING FOR:

At Multiview, being creative with great communication and problem-solving skills is important, but equally so are having a passion for driving client success and the desire to be a contributing member of our culture, where the genuine care of people is our compass.

The “Senior Solutions Engineer” is a subject matter expert who is an excellent communicator, energetic, with a problem-solving mindset, and comfortable meeting with top executives and providing solutions to those needs offered in the clients’ validation process. This is a client-facing role and requires fantastic presentation skills that provide energy and enthusiasm for solving our client’s needs.

If this sounds like you, read on!

WHAT YOU WILL DO:

• Provide support to our current Business Development, Sales teams through various channels including supporting on calls with potential clients while also facilitating technical requirement gathering sessions where needed
• Working to help vet and close deals from technical requirements perspective by providing technical support for webinars, tradeshows and user group meetings on solutions, products, services, and industry expertise
• Provide coaching and solution expertise to other solution engineers in solving complex problems and/or requirements, they will be looked at as the lead subject matter expert in the team
• Demonstrate competency as a technical subject matter expert by thoroughly understanding Multiview Financial features, functions, and benefits while being able to communicate this within all levels of an organization
• Work closely with Business Development Executives during the prospect needs analysis phase to assist in uncovering and clearly identifying a prospect's critical business issues related to technology/products
• Assist the Business Development Executives with solving complex requirements while proposing potential solutions to clients
• Collect required client information to help design demos
• Collaborate with the sales team to deliver technical presentations while conducting web or potentially in person demos to show product capabilities, adaptations and applications while ensuring presentations and line-of-business-specific demo environments are updated and created accordingly for Multiview Financial
• Assisting the sales team with formal Requests for Proposals and Information
• Demonstrate Multiview’s core values, building and advancing the reputation of the company and its clients

Key Relationships:

• Director of Business Development
• Clients and prospects
• Business Development team
• Marketing team

Work Environment:

• Work independently with minimal supervision
• Extensive collaboration with team members and other departments
• Flexible hours around core business hours
• Remote work option

COMPETENCIES PORTFOLIO:

• Technical Skills – Sound knowledge of financial and accounting systems and Multiview product is required to perform the role competently. The incumbent must be comfortable using the technology and be able to explain it to others. This level of expertise is gained through progressive on the job experience
• Communication – Ability to address different audiences using appropriate language to communicate their meaning clearly and efficiently. The incumbent must be comfortable meeting with top executives and providing solutions. Strong written and verbal communication skills are required
• Teamwork – Collaborate with cross-functional teams to effectively address the needs of each team while always maintaining the client’s outcomes as the driver
• Problem-solving – Proactive in anticipating and resolving problems. Strong analytical and problem-solving skills are required to meet the project requirements
• Organization – Ability to handle multiple tasks simultaneously, prioritize tasks, and to schedule meetings appropriately to meet commitments
• Initiative – Seeks, accepts, and completes new tasks using own initiative; works independently with minimal supervision

KNOWLEDGE, EXPERIENCE, AND SKILLS REQUIREMENTS:

• University Degree or college diploma in Accounting, Business, or relevant experience
• Must have 4-7 years’ experience using Multiview products with knowledge and experience on the implementation process
• Proven ability to deliver software demonstrations, whether in-person, or via web presentation with exceptional communication (verbal and written), research, problem-solving, presentation, and interpersonal skills with experience working in a client-facing role
• Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on
• Must have solid knowledge and understanding of accounting process and principles
• Proven ability to work independently and managing a high volume of projects in a timely fashion
• A results-oriented mindset with a passion for delivering high-quality products for our stakeholders
• A desire to learn, excel at and teach our growing relationships with stakeholders at all levels
• Strong organization, planning, prioritization, and time management skills
• A great phone presence that includes an awesome sense of humor
• Experience demonstrating Multiview’s core values, building, and advancing the reputation of the company and its clients

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we are looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we are dedicated to adding new perspectives to the team and encouraging everyone to apply.

ABOUT US:

Multiview builds powerful, easy-to-use financial applications for clients across North America. As a leader in the ERP/Financial Software industry, we partner with sophisticated clients across multiple industries to End Month End™. We are extremely proud of the company we have built. Bringing together professionals with diverse backgrounds, talents, and expertise is vital to making our company stronger.

Our people-first culture is our biggest advantage, and we are excited to share that commitment with you!

WHY JOIN MULTIVIEW?

At Multiview, you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a company culture built to empower and develop our people to be the very best they can be, Multiview is THE Software Company for you to learn, grow, create, connect, and lead. We do this by taking care of our employees first.

We strongly believe that a great job should keep you happy both at work and in life and we encourage that by offering:

• Competitive Compensation with benefits from Day 1
• 4 weeks’ vacation to start, additional paid time off to supplement work-life balance, wellness, and mental health days
• Company paid competitive Benefits including Extended Health, Dental, Vision, and more
• Workplace Flexibility (Choice to work remotely in Canada or from our HQ office in Ottawa, ON)
• Health and Wellness Perks
• Continuous growth opportunities, professional development training allowances and leadership development

APPLICATION INSTRUCTIONS:

Please submit your resume, and a cover letter describing, why you are a unique fit for this position by applying to this posting.

We thank all applicants for expressing their interest in Multiview; however, only those candidates selected for an interview will be contacted.

Multiview is committed to providing an inclusive and accessible candidate experience. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.