Product Manager (Remote within North America)

Reporting to the Manager of Product Management, the Product Manager will be responsible for working collaboratively with both internal and external stakeholders, and leading individual and group discussions to elicit, analyze, specify, manage, and confidently understand problems and effectively deliver quality solutions for our clients.

Responsibilities will include, but not be limited to:

• Working with internal and external stakeholders to understand the problems we want to help our clients solve
• Delivering quality solutions that solve those problems
• Acting as a product evangelist to build awareness and understanding of product benefits and capabilities

WHAT WE ARE LOOKING FOR:

At Multiview, we are client obsessed. Being tech-savvy with great communication and problem-solving skills are really important, but equally so are having a passion for driving client success and the desire to be a contributing member of our culture, where the genuine care of people is our compass.

The successful candidate will be a highly motivated team player, who effectively engages with our clients and has prior work experience in a SaaS product management role. The Product Manager will be viewed as a subject matter expert who can advise and recommend strategies and best practices and overall support our clients and internal stakeholders.

If this sounds like you, read on!

WHAT YOU WILL DO:

• Build, develop, and maintain a broad understanding of Multiview’s offerings, clients, and market to support product development and client engagement efforts
• Collaborate with developers, designers, software implementers, client support and other internal stakeholders to enhance our shared understanding of our clients’ needs and deliver solutions that will empower our users
• Describe problems experienced by users and potential users in a way that inspires people to solve them
• Develop well-defined documents, including use cases, and requirements, to clearly communicate user pain points
• Conduct user research to validate requirements and solutions
• Drive our vision and product strategy across the organization, delivering on departmental and organizational goals
• Be the product subject matter expert within Multiview, inspiring confidence in our product capabilities and roadmap
• Contribute to and review documentation and go-to-market materials
• Actively participate in continually improving processes and team initiatives
• Demonstrate Multiview’s core values, building and advancing the reputation of the company and its clients

Key Relationships:

• Manager of Product Management
• Vice President of Product Management
• Product management and client-facing teams
• UX, Engineering and QA teams

Work Environment:

• Work independently with minimal supervision
• Extensive collaboration with team members and other departments
• Remote work option

COMPETENCIES PORTFOLIO:

• Stronger Together – Product managers collaborate with a wide range of internal and external individuals and teams to collectively determine which problems to solve and deliver the best solutions. You must be able to provide recommendations and feedback in a productive, honest, and genuine manner to promote product and organizational growth
• Believe in Better – You question the status quo and it’s in your DNA to understand problems and prioritize the ones that are important for us to solve. You ask “why?” a lot and communicate clearly and efficiently when getting to the root of any problem.
• Client Obsessed – You must have strong interpersonal and client service skills and be comfortable building rapport with clients to develop trust and confidence in our products and services. You keep our clients’ interests top of mind.
• People First – You demonstrate high levels of emotional intelligence and empathy towards internal and external stakeholders.
• Work Smart – You can translate data into successful product features while executing and overseeing activities such as discovery, requirement definition, roadmap development and feedback collection. You must be able to handle multiple assignments simultaneously to meet deadlines and prioritize tasks

KNOWLEDGE, EXPERIENCE, AND SKILLS REQUIREMENTS:

• A degree, diploma, certification, or equivalent in accounting, finance, or computer science
• Experience Level: 3-5 years of experience working with enterprise software
• Proven ability to extract information from interviews, documents, test data, and hands-on work to understand underlying problems
• Demonstrated analytical, organization, interpersonal, and problem-solving skills
• Innovative thinker with a growth mindset
• Ability to work independently and manage a high volume of projects
• Resourceful and self-motivated with the ability to work under minimal supervision and/or strict deadlines on multiple projects
• Ability to build relationships with stakeholders at all levels
• Willingness to be coached, mentored, and driven to reach your fullest potential
• Experience demonstrating Multiview’s core values,

WHAT WE WOULD LOVE TO SEE:

• 3-5 years post-degree in a back-end business environment
• Prior experience as a software product manager is an asset
• Knowledge of accounting and financial management
• Multiview Financial product or other ERP software experience

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is close to what we are looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we are dedicated to adding new perspectives to the team and encourage everyone to apply.

ABOUT US:

Multiview builds powerful, easy-to-use financial applications for clients across North America. As a leader in the ERP/Financial Software industry, we partner with sophisticated clients across multiple industries to End Month End™

We are extremely proud of the company we have built. Bringing together professionals with diverse backgrounds, talents, and expertise is vital to making our company stronger. Our people-first culture is our biggest advantage, and we are excited to share that commitment with you!

WHY JOIN MULTIVIEW?

At Multiview, you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a company culture built to support and develop our people to be the very best they can be, Multiview Corp is THE Software Company for you to learn, grow, create, connect, and lead. We do this by taking care of our Employees first.

We strongly believe that a great job should keep you happy both at work and in life and we encourage that by offering:

• Competitive compensation with benefits from day one.
• 4 weeks vacation to start, additional paid time off to supplement work-life balance, wellness, and mental health days.
• Company paid competitive benefits including Extended Health, Dental, Vision and more.
• Workplace flexibility (choice to work remotely in Canada or from our HQ office in Ottawa, ON).
• Continuous growth opportunities and leadership development.

APPLICATION INSTRUCTIONS:

Please submit your resume and a cover letter, describing why you are a unique fit for this position. Successful candidates will be required to undergo a background check verification with an external vendor.

We thank all applicants for expressing their interest in Multiview; however only those candidates selected for an interview will be contacted.

Multiview is committed to providing an inclusive and accessible candidate experience. If you require accommodation during the recruitment and selection process, please let Human Resources know. We will work with you to meet your needs.

ACCESSIBILITY & DIVERSITY:

Multiview promotes a diverse, inclusive, and accessible workplace. By embracing diversity, we are building a more effective organization that empowers our employees to be the best that they can be.

Multiview is an Equal Opportunity Employer, and we are committed to creating a barrier-free working environment for all. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code, Multiview will provide accommodation throughout the recruitment, selection and/or assessment process for applicants with disabilities, upon request.